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Lesson 6.1: Introduction

Roel Frissen EDCO November 28, 2019

Lesson 6.1: Introduction

The centerpiece of the Event Desing Process, introducing module 6, where we will deep…

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Roel Frissen EDCO November 28, 2019

Lesson 5.5 Module 5 discussion

Transcript – Why do we only do the, the one part in the post…

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Roel Frissen EDCO November 28, 2019

Lesson 5.4: Documenting the process

There is a reason why we document the process, specifically the short recap-videos we…

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Roel Frissen EDCO November 28, 2019

Lesson 5.2: Practical Post-Empathy

We use the same tool as in the previous step, the empathy map. However,…

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Roel Frissen EDCO November 28, 2019

Lesson 5.3: Post-Empathy applied

The demonstration, using our event “Design for good”, to complete and document the Post-Empathy…

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Roel Frissen EDCO November 28, 2019

Lesson 5.1: Introduction and recap

Looking back at the last few modules and introducing the post-empathy map. In module…

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Roel Frissen EDCO November 28, 2019

Lesson 4.7 Module 4 discussion

  Transcript – I have a question. So I know, you mentioned that this…

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Roel Frissen EDCO November 28, 2019

Lesson 4.6: Recap and Documenting

We demonstrate how team members ‘document’ the work they have completed by recording a…

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Roel Frissen EDCO November 28, 2019

Lesson 4.5: Fitting into the process

You might wonder how this exercise fits into the process. Let’s recap and consider…

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Roel Frissen EDCO November 28, 2019

Lesson 4.3: Approaching the [pre] Empathy Canvas

Let’s prepare to complete the pre-empathy map. This is a recap of the event…

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Roel Frissen EDCO November 28, 2019

Lesson 4.4: Completing the Pre-empathy map

Follow along with the practical demonstration, stepping through the process of completing the pre-empathy…

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Roel Frissen EDCO November 28, 2019

Lesson 4.2: Empathy

“People fall in love with products and services that give them a ‘smile in…

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Roel Frissen EDCO November 28, 2019

Lesson 4.1: Introduction

With our overarching aim (Module 3) defined, we have worked a little harder on…

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Roel Frissen EDCO November 28, 2019

Lesson 3.9: Don’t underestimate Stakeholder alignment

This is an excellent tool to demonstrate misalignment between the people for whom you…

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Roel Frissen EDCO November 28, 2019

Lesson 3.10 Module 3 discussion

Transcript – Thank you Ruud and Roel. Guys, the forum is open, fire away…

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Roel Frissen EDCO November 28, 2019

Lesson 3.8: Delight

Once you start to find agreement among your team, you want to see which…

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